PRIVACY POLICY

 

Mind Heart Connect values your privacy and at all times we will endeavour to protect your personal information. 

This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information.

If you need any further information pertaining to a privacy matter, you should contact us at: info@mindheartconnect.com 

Why do we collect your personal information & how may it be used?

We collect your personal information and may use for the following purposes:-

send you email newsletters and updates on upcoming events. You may unsubscribe at any time via link at bottom of our newsletters.

Include photographs and/or videos from our events on our website(s)

We may also use this information for other reasonably expected purposes directly related to the main purpose of collection, including:-

  • processing and delivery of your orders;
  • generating invoices and receipts;
  • supplying and issuing password and log-in information;
  • maintaining and managing your account;
  • dealing with your enquiries and customer service purposes;
  • market analysis and product analysis and development;
  • marketing other products and services to you;
  • staff training; and
  • for any other reasonably expected purpose.

For all other uses or disclosure, we will obtain your consent.

Collection of personal information.

We may collect the following categories of information from you, which will be determined by your interaction with us:

  • including your name, contact details, address, phone, postcode and e-mail address;
  • details pertaining to any web contact form filled out on our websites, any email you send to us, or feedback provide to us at our events;
  • photographs and/or videos of you by attending one of our events;
  • any other personal information you provided, including via social media, over the phone, on signing up to our newsletter list, via email or joining our event priority list or at one of our events.

We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way.

If you purchase tickets to one of our events, you may be directed to a third party website to complete this purchase. Please check the privacy policy applicable to that third party website.

When we may disclose your personal information to others

In the course of providing our services to you and performing our business functions, we may disclose your personal information to others including:-

  • our event partners (these third parties may be located overseas)
  • to respond to or comply with any law, regulation, subpoena, court order or other legal obligation;
  • to enforce and protect our rights and properties;
  • to detect, investigate and help prevent security threats, fraud or other malicious activity;
  • to protect the rights, property or safety of our users, employees or others; and
  • if Mind Heart Connect, the Event or a related asset or line of business is acquired by, transferred to or merged with another company.

Opting out of receiving marketing material

If you don’t want to receive newsletters, marketing promotions and offers, you can opt out by unsubscribing on the link provided on the newsletters or by contacting us at: info@mindheartconnect.com

Updating your personal information

We take all efforts to ensure that the information we hold about you is accurate, complete and up-to-date.  Largely we rely on you for the accuracy and completeness of the personal information you provide to us.  You will need to let us know of any changes to your personal information so that we can update our records and ensure our records are accurate.  You can update your personal information on our newsletters or by emailing us your updated details at: info@mindheartconnect.com

Secure storage of your personal information

Keeping your personal information secure is a high priority.  We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.

If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.

Our contact details

Our contact details are:-

Mind Heart Connect Pty. Ltd.,

C/- AKJ Business Services,

Suite 2, Level 2, 21 Lake Street,

Varsity Lakes. QLD. 4227.

info@mindheartconnect.com

If you have any questions in relation to this policy or the handling of your personal information, please email us at:- info@mindheartconnect.com